Thursday, November 21, 2013

The secret of my success...


I spoke to a small business owner the other day who was heart-broken that their business wasn't able to support them financially. They then proceeded to tell me that they were taking two days off a week...one of which is their biggest day for business. Ummmm....what? As a business owner, you MUST work 7 days a week for many years. You MUST pay your staff and bills on time. You MUST put in many hours of "unpaid" time to market and organize your business. You MUST determine where your money is best spent. You MUST be a hard-ass when it counts. You MUST lay out clear expectations for both your staff and your clients. You MUST treat your staff like gold, because without them you're nothing. And you MUST deliver what you promise EVERY time.

I think the key to success is hard work. I don't get "set" time off! That's what happens when you open a business...you're constantly on the clock. I have a serious problem with business owners that pass the buck. When something, ANYTHING goes wrong with my business, it's on ME. If my employees fuck up, I take the heat and give them a warning. They do it again...they're gone. But it all comes back to personal responsibility. I have a contract that my employees sign every year in which (amongst MANY other things) it states that they are to check their emails daily. Turns out...they don't. So when I send them an important email, I follow it up with a text letting them know. It is MY responsibility (as it is MY business) to make sure they know what their jobs are, what is expected of them, and give them the tools to succeed. If they screw something up, that is a reflection on ME, MY business, and MY training! I also don't EVER ask them to do things that I won't do. As the owner, it is MY job to do the "un-fun" and "un-glam" stuff, so that they can do their jobs. When my staff shines, I shine. I work my ass off for them, and they work their asses off for me.

There are a lot of "starving artists" out there for a reason. The reason is threefold: 1.) They're not good enough at what they do to earn a living at it, and should instead pursue it as a hobby. 2.) They're talented, but they struggle to market themselves and run a business. 3.) They're unprofessional, and think they can get by with their behavior because they're "an artist". If you are late to gigs, unprepared, don't show up when you say you will, don't deliver what you promise, carry yourself unprofessionally, do it for free for your buddies (with no return on your business), discount your pricing, copy other peoples work, don't run it like a business, don't invest in your craft and business, party with your patrons, THEN YOU WILL NEVER EARN A LIVING AS AN ARTIST!!!! Just because it's a "fun" job, doesn't mean you can treat it like playtime.

G




No comments:

Post a Comment